Process Design

SSN's process design solution provides functional process aid, allowing organisations to align their current and proposed processes to corporate strategy. Commonly teamed together with our process mining and optimisation services, our process design solution provides an important tool to clients for dispatching and sustaining optimal business processes.


  • Business analytics & functional process definition
  • Workflow management provision
  • KPI/ Process performance prediction, measurement, and control
  • Operational/ Financial Control Design
  • Cross-functional process integration design


  • Prioritisation of Business processes
  • Alignment of operations with corporate strategy
  • Enhanced process/operational efficiency
  • Increased predictive & reactive control ability
  • Increased process-related staff motivation & understanding